Error loading page.
Try refreshing the page. If that doesn't work, there may be a network issue, and you can use our self test page to see what's preventing the page from loading.
Learn more about possible network issues or contact support for more help.

Dealing with Difficult People

ebook

Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.


Expand title description text
Series: Creating Success Publisher: Kogan Page Publishers Edition: 1

OverDrive Read

  • ISBN: 9780749451752
  • Release date: June 19, 2007

EPUB ebook

  • ISBN: 9780749451752
  • File size: 207 KB
  • Release date: June 19, 2007

Formats

OverDrive Read
EPUB ebook

Languages

English

Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.


Expand title description text